Fast Internet

Welcome Moser Lofts Residents!

SilverIP is thrilled to be providing residents of Moser Lofts with Chicago’s fastest Internet.

We are committed to making installation as easy as possible for you. See below for information on the installation and sign up process. As always, you can call your building’s dedicated concierge support number at 312-964-8906 or email help@silverip.com with any questions.

Installation at Moser Lofts

SilverIP's installation at Moser Lofts will begin on July 8, 2019. Our on-site service installation will take place between July 8th – July 12th. In unit Installation will begin July 15th. We will notify you at least 24 hours prior to your unit’s transition to SilverIP’s Internet service.

On the day of your transition you may experience brief Internet service disruption until you’ve completed your SilverIP account set up. Once you’ve transitioned to SilverIP, you can expect ultra-fast, reliable Internet.

Our concierge support team is here to answer any questions and help you troubleshoot your Internet devices. All free of charge!

Connecting with
SilverIP is Easy!

Connecting to SilverIP's ultra-fast Internet is quick and easy. Watch this short video to learn more.

  • Setting up your account and on-site installation.
  • Using WiFi for convenience.
  • Getting the fastest speeds from your connection.
  • Asking our concierge support team for assistance when you need it.

Frequently Asked Questions

When will you be installing service in my unit?

Do I need to do anything after my unit's installation is complete to use SilverIP's service?

Will I experience any service disruptions?

How long will you be in my unit?

Do I need a new router?

How can I test my Internet service's speed after I'm connected?

Have a Question?
Ask our Concierge Support.

Please feel free to use this form to ask a question. You can also call us at 312.964.8906
or email us at help@silverip.com.

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