For The Montgomery Residents

All units will remain on SilverIP’s Gig Pro plan, providing each unit with symmetric download and upload speeds up to 1 Gigabit (1,000 Mbps).

As part of this service extension, now included in your HOA is the following:

• DirecTV’s Xtra channel lineup (230+ channels)
• HD and DVR
• Whole Home DVR
• HBO, Cinemax, Starz and Showtime
• Complimentary upgraded receivers to DirecTV’s most advanced receivers (Genie and 4K mini Genies)
• Up to 3 activated DirecTV receivers per unit (activated receivers #4, 5, 6, etc are $7/month each).

Over the course of 2 weeks in December, SilverIP will be entering all of the units to install your DirecTV receivers. They will start on the top floor December 6 and work their way down the floors with the plan of being completed by December 17.

SilverIP’s technicians will bring with them your new DirecTV receivers. They will connect and activate the receivers and program your new remote control to your TV. The SilverIP techs will then set aside your Dish Network receivers for you to arrange their return to Dish Network.

No. These receivers belong to the Association and are to remain in the unit even when you move out.

It is encouraged for you to be present. However, if you can not be present, SilverIP technicians will be escorted by building staff who can provide entry in your absence. Alternatively, if you prefer to reschedule for a date you can be present, simply contact SilverIP to make special arrangements.

Please contact Dish Network or your building management staff for instructions.

You can always contact SilverIP’s Concierge Support Team at help@silverip.com or 312-600-3895.