Real Concierge Support

Our local support team is there when you have an issue, or for just about anything else technology-related. We’re happy to help configure devices, recommend cool new gadgets or help you figure out how to use a new app.

Current Customers

Click here to login to your customer portal to request assistance, update your profile information or pay a bill.

SilverIP's Router Recommendations

Connecting to SilverIP’s ultra-fast Internet is easy. We don’t require special equipment to connect. Any dual-band AC router will work. Visit the link below to review different routers that work well with our service. Purchasing information is provided as well.

SilverIP's Recommended Routers

Residential SupportWe’ll help you do more with your awesome, new Internet service.

Fast, easy installation by friendly, local technicians who value your time and home.
Talk to a real, local person when you need help.
Think of our concierge support team as your tech buddies. We’re happy to help you set up a new device, configure your email service, hook up your TV and more. All for free!

Business SupportWe’re here to help your business succeed.

Fast installation and service set up.
24/7 network monitoring with industry-leading SLA 99.99% uptime
Complimentary technology consulting whenever you need it.
We can implement new services and technology for you.
Local support teams who can be on-site quickly when needed.

MDU SupportA partner for you
and your residents.

Hassle-free building wiring and service set up.
Flexible plans that can be upgraded at any time.
Complimentary Wi-Fi service in common and amenity areas.
Complimentary concierge support for building staff.
24/7 network monitoring with industry-leading SLA 99.99% uptime
Complimentary technology consulting whenever you need it.
We can implement new services and technology for you.
Local support teams who can be on-site quickly when needed.

Let's create a flexible, cost-effective
Internet solution for your company.

Please use this form to request service or ask a question. You can also call us at 312.600.3800 or email us at help@silverip.com.

We look forward to hearing from you!