Real Concierge Support

Our local support team is there when you have an issue, or for just about anything else technology-related. We’re happy to help configure devices, recommend cool new gadgets or help you figure out how to use a new app.

Current Customers

Click here to login to your customer portal to request assistance, update your profile information or pay a bill.

Residential SupportWe’ll help you do more with your awesome, new Internet service.

Fast, easy installation by friendly, local technicians who value your time and home.
Talk to a real, local person when you need help.
Think of our concierge support team as your tech buddies. We’re happy to help you set up a new device, configure your email service, hook up your TV and more. All for free!

Business SupportWe’re here to help your business succeed.

Fast installation and service set up.
24/7 network monitoring with industry-leading SLA 99.99% uptime
Complimentary technology consulting whenever you need it.
We can implement new services and technology for you.
Local support teams who can be on-site quickly when needed.

MDU SupportA partner for you
and your residents.

Hassle-free building wiring and service set up.
Flexible plans that can be upgraded at any time.
Complimentary Wi-Fi service in common and amenity areas.
Complimentary concierge support for building staff.
24/7 network monitoring with industry-leading SLA 99.99% uptime
Complimentary technology consulting whenever you need it.
We can implement new services and technology for you.
Local support teams who can be on-site quickly when needed.

Let's create a flexible, cost-effective
Internet solution for your company.

Please use this form to request service or ask a question. You can also call us at 312.600.3800 or email us at help@silverip.com.

We look forward to hearing from you!