Welcome 175 E Delaware Resident

To make the process as efficient as possible, we will be completing in-unit installations on a floor by floor basis. As we approach your floor, we will communicate to you when we will be completing your installation.

Prior to in-unit installation work you may hear some light noise due to the rewiring process. All work will be completed during normal business hours and we will strive to keep the noise to a minimum.

SilverIP installers escorted by building staff.

Approximately 1 hr. In rare circumstances that may take longer depending on unit-specific circumstances.

Any store-bought ethernet router will work. We will also provide you with recommendations.

If you already have a wireless router, there are multiple options that will cost you nothing. Depending on the option you choose for your in-unit installation, you may need to pay for additional installation work or hardware. We will provide you with a cost estimate before completing any work that necessitates a charge.

Please visit speedtest.googlefiber.net and press the blue “play” button to test your connection speed. Keep in mind that there are many factors that effect your connection’s speed. Be sure that your computer’s network card and internet router are capable of reaching your service’s speed. Do not have unnecessary apps or programs open when running the speed test and, if possible, connect to your router using an ethernet capable instead of a wireless connection. The placement of your router in your home can effect your WiFi signal as well (See our blog article for more information.)