Your own personal tech team, available 24/7

Our local support team is there when you have an issue, or for just about anything else technology-related. We’re happy to help configure devices, recommend cool new gadgets or help you figure out how to use a new app.

Current Customers

Click here to login to your customer portal to request assistance, update your profile information or pay a bill.

Residential SupportWe’ll help you do more with your awesome, new internet service.

  • Fast, easy installation by friendly, local technicians who value your time and home.
  • Talk to a real, local person when you need help.
  • Think of our concierge support team as your tech buddies. We’re happy to help you set up a new device, configure your email service, hook up your TV and more. All for free!

Business SupportWe’re here to help your business succeed.

  • Fast installation and service set up.
  • 24/7 network monitoring with industry-leading SLA 99.99% uptime
  • Complimentary technology consulting whenever you need it.
  • We can implement new services and technology for you.
  • Local support teams who can be on-site quickly when needed.

MDU SupportA partner for you
and your residents.

  • Hassle-free building wiring and service set up.
  • Flexible plans that can be upgraded at any time.
  • Complimentary Wi-Fi service in common and amenity areas.
  • Complimentary concierge support for building staff.
  • 24/7 network monitoring with industry-leading SLA 99.99% uptime
  • Complimentary technology consulting whenever you need it.
  • We can implement new services and technology for you.
  • Local support teams who can be on-site quickly when needed.

Let's discuss your needs.

Please use this form to request service or ask a question. You can also call us at 312.600.3800 or email us at help@silverip.com.

We look forward to hearing from you!



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